Privacy Policy

This privacy notice explains how I collect and process your personal data when you engage with my business.

By providing me with your data, you warrant to me that you are over 18 years of age. Please see Clause 3.1 (Appointments) of the Terms and Conditions.

Marta Szumny, referred to as “I”, “me” or “my” in this Privacy Policy, is the data controller and she is responsible for your personal data.

Contact details:

It is very important that the information I hold about you is accurate and up to date. Please let me know if at any time your personal information changes by emailing me at the address provided above.

1.1. Personal data means any information capable of identifying an individual. It does not include anonymised data.

1.2. I collect and process the following categories of personal data about you:

(a) Customer Data: full name, address, phone number, email address, records of fittings and decisions. I process this data to provide the service you have ordered and to keep records of such orders. My lawful ground for this processing is the performance of a contract between you and me and/or taking steps at your request to enter into such a contract.

(b) Communication Data: any communication that you send me through the contact form on my website, by email, text, messaging app, by post, or any other communication that you send me, including information relating to compliments and complaints. I process this data for the purposes of communicating with you about your enquiries and orders, for record keeping and for the establishment, pursuance or defence of legal claims. My lawful ground for this processing is my legitimate interests which in this case are to communicate with you about your enquiries and orders, to keep records and to establish, pursue or defend legal claims. I may use information relating to compliments in an anonymised form on my website and in advertising materials. My lawful ground for this processing is legitimate interests which in this case is to grow my business.

(c) Technical Data: data about your use of my website such as your IP address, locale (language and region), operating system, details about your browser, page views, and the number of times you use my website. The source of this data is from my web server. I process this data to analyse your use of my website, to administer and protect my business and website, and to deliver relevant website content to you. My lawful ground for this processing is my legitimate interests which in this case are to enable me to properly administer my website and my business, and to grow my business.

(d) Marketing Data: I do not engage in email marketing. I will not use your personal data for any marketing purposes, nor will I sell it to any third parties.

(e) Social Media Data: I do not have official profiles on social media platforms. If this changes in the future, this Privacy Policy will be updated with all important information and available on my website. Be aware of sharing your personal data with profiles that may look like mine but are not. Please always refer to the contact details provided on my website, in the Contract or on the Deposit Receipt.

1.3. Where I am required to collect personal data under the terms of the contract between us, and you do not provide that data when requested, I will not be able to enter into a contract with you and provide my services to you.

1.4. I will only use your personal data for the purpose it was collected for. In case I need to use your details for an unrelated new purpose, I will let you know and explain the legal grounds for processing.

1.5. I may process your personal data without your knowledge or consent where this is required or permitted by law.

1.6. I do not carry out automated decision making or any type of automated profiling.

2.1. I collect your personal data directly from you:

(a) when you contact me by phone, text, email, by post, messaging app, and through the contact form on my website;

(b) when you attend appointments at my premises.

2.2. I may automatically collect certain data from you as you use my website by using cookies.

3.1. I may have to share your personal data with the parties set out below:

(a) service providers who provide IT and system administration services – any information sent through the contact form on my website or to my email address will be handled and stored by my website hosting provider;

(b) professional advisers, including lawyers, bankers, auditors or insurers;

(c) government bodies that require me to report processing activities.

3.2. I require all third parties to whom I transfer your personal data to respect its security and treat it in accordance with the law. I only allow such third parties to process your personal data for specified purposes and in accordance with my instructions.

I do not transfer your personal data outside the UK; however, my website hosting provider may do so. I have chosen a UK-based hosting provider that is subject to the provisions of the UK General Data Protection Regulations that protect your personal data. Where they transfer your data to third parties outside of the UK, they are required to ensure that certain safeguards are in place to ensure a similar degree of security for your personal data.

5.1. I have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.

5.2. I have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if I am legally required to.

6.1. I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6.2. For tax purposes, the law requires me to keep basic information about my customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

7.1. Under data protection laws, you have rights in relation to your personal data that include the right to request access, rectification, erasure, restriction of processing, to object to processing, to data portability and (where the lawful ground of processing is consent) to withdraw consent. You can see more about these rights at https://ico.org.uk/for-the-public.

7.2. Please email me at the address provided at the top of this privacy notice if:

(a) you wish to exercise any of the rights set out in Clause 7.1 above; or

(b) you are not satisfied with any aspect of how I collect and use your data, and you wish to make a data protection complaint.

7.3. I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my response.

7.4. You have the right to complain to the Information Commissioner’s Office (ICO) here https://ico.org.uk, the UK supervisory authority for data protection issues. Please contact me first if you have a complaint, so I can try to resolve it for you.

My website/this document includes links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and am not responsible for their privacy statements. When you leave my website/access those websites, I encourage you to read the privacy notice of every website you visit.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Please see my Cookie Policy and information about the cookies I use at https://finedressmaking.co.uk/cookies.

Please review my Privacy Policy each time you submit your personal data to me. Any information given in this Privacy Policy is subject to updates as and when necessary or legally required. When changes are significant, I may notify you by email.

This Privacy Policy was last updated on 12 September 2026.